Here are a few questions we get frequently asked. If you don’t see what you are after, please contact us on 1300 764 651 or contact us now.


What is an RTO?

RTOs or Registered Training Organisations, provide nationally recognised training. This training is regulated by ASQA or in some cases, a state regulator. Education Institute is regulated by ASQA.

Can I apply for RPL?

RPL or Recognition of Prior Learning, is a form of assessment that reviews existing competencies which may come from prior studies or prior experience. If successful in your application for RPL,you may be able to gain credit for nationally recognised units.

How do I apply for a course?

The best option would be to attend our next Information Session. There you will be able to meet our course mentors and be able to ask all of your questions.

If you cannot make it to our Information Sessions, you can book a time with our Student Liaison to have a one-on-one session. Please call 1300 764 651 to make a booking.


If your course is offered as workplace-based training only, please call us on 1300 764 651 to discuss your options further for your workplace.

How do I withdraw/cancel from my course of study?

If for any reason you choose to, or are unable to continue your studies with Education Institute we will issue you a statement of attainment for any competencies achieved. Any tuition fees payable will be prorated based on the amount of training you have received.

When can I apply for my course?

We run courses frequently throughout the year, please go to the course you would like to undertake and it will tell you the commencement dates.

When do I receive my official Certificate?

Once you have submitted your final (successful) assessment, your certificate will be issued within 30 days, pending any fees payable.

What is an LLN?

Courses have specific Language, Literacy and Numeracy requirements. In order to succeed in our courses, a defined level of LLN is required. The LLN test you will undertake will assess:

  • Learning
  • Reading
  • Writing
  • Oral Communication
  • Numeracy

We will assess your level and determine if your current skills allow you to undertake the course you are applying for. If not, we can provide advice on training that may be more suitable for your needs at this time. In some instances, we are able to provide LLN support to assist you with your studies. This will be determined on a case-by-case basis.

Can I study if I'm under 18 years old?

You can study if you are under 18 if the course you are applying for is suitable for this. In order to access government subsidised training under the Victorian Training Guarantee, you must not be enrolled in school. Education Institute may request evidence of this.

What are pre-requisites for a course?

Pre-requisites are units or qualifications that you must first obtain in order to undertake a particular unit of qualification of study. If you do not currently hold the required pre-requisites, contact our Student Liaison Officer on 1300 764 651, as we may be able to offer you additional training in these pre-requisites.

Are courses tailorable to my company's needs?

Yes, all companies and students under go a training needs analysis to identify the most suitable and appropriate qualifications to meet your identified needs.

What do I need to provide to enrol into a course?

You will need to provide:
Certified copies of any previous qualifications
Your Medicare card (original must be sighted by a member of EI staff)
A secondary copy of ID such as driver’s license
Your USI, or be willing to obtain it, or have Education Institute obtain it on your behalf

If you are on a visa we must also sight your passport and you must supply a copy of your VISA grant notice.

Career Opportunities

Can Education Institute find me a job?

At Education Institute we can help you find the best career opportunities in your respective industry. Education Institute cannot guarantee you a job at the end of your training.


Each month we host an Information Session for our classroom-based courses, held at 2 convenient times over the day. Where you can come down, check out our campus and facilities, talk to our course mentors and enrol in your course. Hurry seats fill up fast!

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